Refund & Cancellation Policy
Last updated: DRAFT — pending legal review
This is a starting-point refund and cancellation policy template for Ayushman Bhava Charitable Trust. It has not been reviewed by a lawyer and should be finalized before the trust goes live with real payments (this page is also required as part of Razorpay's merchant activation checklist).
Donations
Donations made to Ayushman Bhava Charitable Trust are voluntary contributions and are generally non-refundable, as funds are typically allocated to programs promptly. If you made a donation in error (e.g., duplicate payment, incorrect amount), please contact us within 7 days at contact@ayushmanbhavacharitabletrust.org with your payment reference, and we will review your request.
Recurring (Monthly) Donations
You may cancel a recurring monthly donation at any time by contacting us at contact@ayushmanbhavacharitabletrust.org. Cancellation will take effect before the next scheduled charge; already-processed charges are handled per the refund terms above.
Processing Time
Approved refunds are processed back to the original payment method via Razorpay and may take 5–10 business days to reflect, depending on your bank or card issuer.
Contact
For any refund or cancellation request, email contact@ayushmanbhavacharitabletrust.org.